FAQs

Find the As to your Qs here!

Bubble tea is a delicious drink that you can make however you like! It originated in Taiwan and has now taken the world by storm! You can choose a flavour that suits you here

Please check our recipe page!

You can find how to care and store your ingredients here

If you're in Australia, standard shipping can vary from 2 to 14 business days, but in most cases, you should allow approximately 5 business days from the purchase date.
If you're in another country, standard shipping takes around 3-14 days, but in most cases you should allow 7 business days from your purchase date.

All of our toppings such as pearls, jellies and popping pearls have three months shelf life, powders have one year shelf life and our syrups have a shelf life of 18 months :).

They come separately! You can purchase the ones in the picture here

Yes, it will depend on what you want to sell using the ingredients. Send us an email at contact@bubbleteaclub.com.au with your enquiry.

You can choose our Mix and Match Pack which allows you to choose up to 2 different flavours.

Yes! You can adjust the fructose level to your taste.

All our products come from the home of bubble tea: Taiwan.

Yes! Every pack comes with paper bubble tea straws. We also have reusable straws and cups on the way.

All of our fruit teas, Brown Sugar, Brown Sugar Matcha Milk teas and toppings are vegan. However, our flavoured milk teas are not vegan because they contain a dairy creamer with whey and casein. But, the Matcha and Original milk teas are vegan if you swap out the creamer for your own milk!

Adding different toppings to your drink could help you explore new flavour and texture combos.

Don’t fancy pearls? Just let us know in the notes what you would prefer and we will do our best to accommodate.

You will receive your product within 14 days of your order. Head to our shipping page for more information.

All of the toppings and fruit teas are gluten free. Our flavoured milk teas aren't gluten free but the Original Milk Tea is gluten free if you swap it out for your own gluten free milk.

They sure are!

If you're trying to avoid dairy completely, I'd recommend the brown sugar syrup milk tea recipe as it doesn't contain any of the creamer ! We don't currently have official Bubble Tea Club dairy-free-based creamers, but you can customise your own teas by replacing the creamer that comes in the kit with your own milk :)

Unfortunately our products aren't halal as they do use alcohol to clean the production line. I hope this helps! :)

1. Prepare 360mL of water in a pot and bring to a boil over a stove. 2. Put in the pearls into the boiling water. 3. Once you put the pearls in, set a timer for 20 minutes and stir occasionally over a low flame or until your desired chewiness. - If you want chewier, you can keep the pearls for around 5 minutes more. 4. Then you just drain the water!

No it doesn't! Only the Tapioca Pearls need to be boiled

Shipping pricing is a flat rate of $9.95 Australia-Wide with free shipping if your order more than $79. Learn more about shipping here

There's a minimum order value of $50 for the $10 code to work, which is why your code may not be working! Please contact contact@bubbleteaclub.com.au if you have more than $50 and the code is still not working properly :)

We'd love to collaborate and work together as part of the club! Just send an email to contact@bubbleteaclub.com.au and we'd love to work together!


Got a question not listed here? Suggest a FAQ or get an answer to your question by contacting us at contact@bubbleteaclub.com.au