Here you'll find the As to your Qs!!
How do I make my own Bubble Tea and how do I cook my tapioca pearls?
Please check our recipe page!
How do I store my pearls?
Your pearls can last for up to three months. We advise for you to wrap to minimise amount of contact to air and refrigerate after opening.
If it is unopened and vacuum sealed, please leave it in a cool and dry area away from sunlight.
If it is already cooked, use within 3 hours for the best quality of the pearls at room temperature.
How do I store my powder?
Be sure to reseal the pouch properly or use an air tight container and leave in a cool and dry area away from sunlight.
What is the shelf life of my pearls and powders?
Our pearls are three months shelf life and powders are one year shelf life.
How do I store my jellies and popping pearls?
Store in the fridge.
What if I want a few different flavours?
You can choose our Mix and Match Pack which allows you to choose up to 2 different flavours.
Can I adjust my sweetness level?
Yes! You can adjust the fructose level to your taste.
Where does your product come from?
All our products come from the home of bubble tea: Taiwan.
Do you guys provide wider straws?
Yes! Every pack comes with paper bubble tea straws. We also have reusable straws and cups on the way.
Are the products vegan?
All of our fruit teas are vegan. However, our milk tea and flavoured milk teas are not vegan because they contain a dairy creamer with whey. But you can use your own soy milk instead if you wish!
What are the toppings for?
Adding different toppings to your drink could help you explore new flavour and texture combos.
Can I swap toppings?
Don’t fancy pearls? Just let us know in the notes what you would prefer and we will do our best to accommodate.
How long will it take to receive my product?
You will receive your product within 14 days of your order. Head to our shipping page for more information.
Please don’t hesitate to contact us at firstname.lastname@example.org with any queries!